Answer every customer in seconds with a WhatsApp chatbot
Chatbu replies to messages on your WhatsApp Business number with an AI trained on your menu, price list and FAQs. Late at night or on the weekend, customers never wait for an answer.
No credit card needed. Our team sets it up with you.
Every unanswered WhatsApp message is a lost customer
Messages after hours
Questions sent in the evening or at the weekend wait until morning, and the customer messages someone else in the meantime.
The same questions, over and over
Prices, address, opening hours... Your team spends a large part of the day typing the same answers.
Backlogs at busy times
On a busy day or during a campaign, messages pile up and customers waiting in line give up.
What Chatbu does on WhatsApp
Answers with your own content
Add your PDF, Word and Excel files, your website and your FAQs; the bot answers questions with your information.
Captures contact details
Takes the name, phone and email of customers who want a quote or a call back, saves them as leads in your panel and emails you.
Points to your team when needed
For complex or sensitive topics it directs the customer to someone on your team. Every conversation is kept in your inbox.
You choose when it replies
Run it 24/7, only outside business hours, at weekends or on your own schedule.
Speaks the customer's language
Recognises the language of each message and replies in it, so you don't need a separate number for foreign customers.
Sends bookings to the right place
Customers who want an appointment are sent to your booking page or to the chat window on your website to pick a time.
Live on WhatsApp in 3 steps
- 1
Connect your WhatsApp account
Click "Connect with WhatsApp" in the panel and link your WhatsApp Business account in minutes through Meta's official setup screen.
- 2
Add your content
Upload your menu, price list, offers, address and FAQs. When something changes, just update it.
- 3
Set reply hours and go live
Decide when the bot replies, then follow incoming conversations in the panel and the mobile app.
How it works in your industry
What businesses using Chatbu say
“Whenever we share new vehicle campaigns, we get hundreds of questions a day through Instagram DMs and our WhatsApp line. In our industry, getting back quickly to customers asking about prices, trim packages or financing options is critical to closing the sale. Thanks to Chatbu’s Instagram and WhatsApp integration, we reply to every message within seconds, day or night.”
Özgür Moral
Ali Uğurlu Fiat Showroom · Automotive
Frequently asked questions
A WhatsApp chatbot is software that automatically answers messages sent to your WhatsApp Business number. Chatbu's bot doesn't run on canned scripts: it uses an AI trained on the content you add, understands the customer's question and answers with your information.
Chatbu connects through Meta's official WhatsApp Business Platform, and you link it from the panel using Meta's own setup screen. We work out which number to use together during setup; setup help is free on every plan.
The bot answers from the content you add and, by default, doesn't answer questions unrelated to your business. You can read every conversation in the panel and add missing information to your content to update the bot right away.
Every conversation from WhatsApp, Instagram, Messenger and your website lands in one list on the Conversations screen in the Chatbu panel. You can also follow them in the iOS and Android app.
No. Chatbu is built to answer the messages your customers send you; it does not send bulk or campaign messages.
You can try Chatbu free for 14 days with no credit card. After that you pick the plan that fits your monthly conversations; you can compare plans on the pricing page.
Start answering on WhatsApp today
Try it free for 14 days. From adding your content to connecting WhatsApp, our team sets it up with you.