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For law firms

A law firm chatbot so prospective clients never go unanswered

Replying to messages that arrive while you're in court or in meetings can take hours. Chatbu learns your practice areas and consultation terms, answers first questions and passes consultation requests to your lawyers. It gives no legal advice.

No credit card needed. Our team sets it up with you.

DLDemir Law Officeonline
Hi, do you handle rent review disputes?18:20
Hi! Yes, our firm works in tenancy and property law. We can arrange a first consultation with one of our lawyers to review your case.18:20
Is the consultation paid?18:21
Our first consultation lasts 30 minutes and is paid. Leave your name and phone and a lawyer will get back to you with the fee and available times.18:21
Answered by Chatbu

What prospective clients ask your firm most

Prospective clients' first questions are usually about your practice areas and consultation terms. Chatbu answers them; assessing the case stays with your lawyers.

Which areas do you practise in?Is the first consultation paid?Do you offer online consultations?When can I speak to a lawyer?Which documents should I bring?Where is your office?Can we meet at the weekend?Which languages do you work in?

What Chatbu does for your firm

Practice areas and consultation terms

Upload your practice areas, consultation terms and FAQs; the bot answers first questions from them.

No legal advice

The bot only answers from the general information you add. You tell it in its instructions not to give legal assessments; anyone asking about a specific case is pointed to a consultation.

Prospective client details

Takes the name, phone and email of people who want a consultation, saves them as leads in your panel and emails your lawyers.

Consultation bookings

In the chat window on your website, prospective clients pick a time and book a consultation; on WhatsApp they're sent to your booking page.

Privacy consent

In the chat window on your website, visitors see and accept your privacy notice before leaving a phone number or email.

Replies while you're in court

The bot replies 24/7 or on the schedule you set, so requests sent after hours don't wait until morning.

Live at your firm in 3 steps

  1. 1

    Add your firm's details

    Upload your practice areas, consultation terms, address and FAQs.

  2. 2

    Connect your channels and calendar

    Connect WhatsApp and your website, and add Google Calendar for consultation bookings.

  3. 3

    Route requests to your lawyers

    Choose which lawyers get lead notifications, then follow conversations in the panel and the mobile app.

Frequently asked questions

No. The bot answers from the general information you add, such as your practice areas and consultation terms. Anyone asking about a specific case is pointed to a consultation with your lawyers.

Yes. With the consent step switched on, visitors in the chat window on your website see and accept your privacy notice and terms before giving a phone number or email.

The bot saves the contact details it collects as leads in your panel and emails the team members who have lead notifications switched on.

Your first chatbot is usually live in under an hour. Our team sets it up with you for free, from adding your content to connecting your channels.

You can try Chatbu free for 14 days with no credit card. After that you pick the plan that fits your monthly conversations; you can compare plans on the pricing page.

Don't keep prospective clients waiting

Try it free for 14 days. From adding your firm's details to connecting WhatsApp and your calendar, our team sets it up with you.