Never leave an Instagram DM waiting with auto-reply
Chatbu replies to your Instagram DMs and to comments on your posts with an AI trained on your content. A follower who comments "price?" gets a DM within seconds, and interested people leave their contact details.
No credit card needed. Our team sets it up with you.
emma.k How much is this?
Nova Beauty We've sent you the details by DM.
On Instagram, the fastest reply wins
An overflowing inbox
A post or an ad brings dozens of DMs, and followers who wait too long lose interest.
"Price?" comments
Comments asking for prices go unanswered, or replying to each one takes hours.
Evening messages
Followers write most in the evening and at weekends, when nobody is around to reply.
What Chatbu does on Instagram
Instant DM replies
Answers questions about products, prices, address and opening hours from the information you add.
Automatic DMs for comments
Sends an automatic DM to followers who comment on your posts, and can leave a short public reply under the comment too.
Turns followers into customers
Takes the name, phone and email of interested followers, saves them as leads in your panel and emails you.
You choose the reply hours
Run it 24/7, only outside business hours or on your own schedule.
Speaks the customer's language
Recognises the language of each message and replies in it.
Every conversation in one place
Conversations from Instagram, WhatsApp, Messenger and your website share one inbox, which you can also follow in the mobile app.
Live on Instagram in 3 steps
- 1
Connect with Facebook
Pick the Facebook Page your Instagram professional account is linked to; DMs start arriving in Chatbu within minutes.
- 2
Add your content
Upload your products, price list, offers and FAQs.
- 3
Turn on comment replies
Switch on automatic DMs for comments and public replies under posts, then set the bot's reply hours.
How it works in your industry
What businesses using Chatbu say
“Our customers practically flood our DMs. Keeping up with those messages instantly during busy hours used to be impossible. Chatbu’s Instagram DM integration took a huge weight off our shoulders.”
Ahmet Okşar
Antik Künefe · Restaurant
“Whenever we share new vehicle campaigns, we get hundreds of questions a day through Instagram DMs and our WhatsApp line. In our industry, getting back quickly to customers asking about prices, trim packages or financing options is critical to closing the sale. Thanks to Chatbu’s Instagram and WhatsApp integration, we reply to every message within seconds, day or night.”
Özgür Moral
Ali Uğurlu Fiat Showroom · Automotive
Frequently asked questions
Once your Instagram account is connected to Chatbu, incoming DMs go to your bot. It understands the message, writes a reply from the content you added and sends it through Instagram. Automatic DMs and public replies can also be turned on for post comments.
No. Meta only allows DM automation on Instagram professional (business or creator) accounts linked to a Facebook Page. You can switch a personal account to a professional one in Instagram's settings in a few minutes.
No. Chatbu doesn't follow, like or mass-message anyone; it only replies to DMs and comments you receive. It connects through Meta's official messaging platform.
With comment replies on, people who comment on your connected account's posts get an automatic DM. Leaving a public reply under the post can be switched on or off separately.
Every conversation from Instagram, WhatsApp, Messenger and your website lands in one list on the Conversations screen in the Chatbu panel. You can also follow them in the iOS and Android app.
You can try Chatbu free for 14 days with no credit card. After that you pick the plan that fits your monthly conversations; you can compare plans on the pricing page.
Put your Instagram DMs on autopilot today
Try it free for 14 days. From adding your content to connecting Instagram, our team sets it up with you.