Everything you need to talk to customers on every channel
Your website, WhatsApp, Instagram, Messenger and Google reviews in one AI assistant. Chatbu learns from your own content, answers 24/7, books appointments, captures leads and hands conversations to your team when needed.
Train on Your Own Content
Upload documents, add your website, write your FAQs. Chatbu turns it all into a knowledge base, and your bot answers from your content in your brand's voice.
- Upload PDF, Word, Excel, TXT and CSV
- Add pages from your website
- Q&A pairs, company and branch details
- Instruction version history and ready-made bot templates
24/7 Customer Engagement
Reply to every message instantly, even at 3 AM. The bot handles many conversations at once while your team focuses on the ones that need a human touch.
- Detects the visitor's language and replies in it
- Many conversations at the same time
- Live handoff to your team when needed
- On/off switch and active hours per channel
Make It Truly Yours
Shape the chat window around your brand: colors, font, logo, bot name and welcome message. Translate the widget texts into several languages so visitors see them in their own.
- Custom colors and font
- Brand logo and bot name
- Welcome message and auto-open
- Multilingual widget texts
Every channel in a single inbox
Website, WhatsApp, Instagram and Messenger chats, plus Google reviews and social media comments, all on the Conversations page. Follow conversations live, step in when needed and archive the ones that are done.
- Filter by channel, list updates in real time
- Join a live chat and reply to the customer yourself
- Email and phone alerts for complaints
- End-of-chat feedback and archive
Sarah K.
09:41Can I book an appointment for tomorrow at 2 PM?
WhatsApp@mark.design
09:38Do you have this in size M?
InstagramVisitor #2481
09:30Do your prices include VAT?
WebsiteEmma A. · ★★★★★
09:12Very helpful team, thank you!
GoogleNever leave a Google review unanswered
Connect your Google Business Profile and let your chatbot read new reviews and write replies in your brand's voice. You decide which reviews get an automatic reply and which wait for your approval.
- Reviews and replies on one screen
- Automatic replies to Facebook and Instagram post comments too
- Turn auto-reply off and approve every reply yourself
4-5 stars: automatic reply
The bot writes a thank-you reply and posts it to Google.
3 stars: draft and approve
The bot prepares a draft that goes live once you approve it.
1-2 stars: your team is notified
The bot stays out; a person replies to sensitive reviews.
Turn every conversation into a qualified lead
Chatbu collects name, phone and email within the flow of the conversation, without it feeling like a form. When a new lead arrives, your team is notified instantly by email and mobile push.
- Verify phone numbers with an SMS or WhatsApp code
- Privacy notice and consent step
- Track leads with status, favourites and archive
- Instant email and mobile notifications for your team
New leads this week
+84
Verified phone rate
67%
Added to favourites
23
Your bot doesn't just answer, it gets things done
It books appointments, recommends products, checks order status and runs the actions you define.
Booking with Google Calendar
The bot shows visitors the open slots in your calendar and writes the appointment straight into your Google Calendar.
- Available slots based on your working hours
- Phone verification via SMS or WhatsApp code
- SMS reminders 24 hours and 1 hour before
A sales assistant for your Shopify store
Connect your store so the bot knows your products, recommends the right ones as product cards and looks up order status.
- Product recommendations and product cards
- Order tracking right in the chat
- Turn each capability on or off
Condition-based actions
Decide what the bot should do when a visitor asks for something specific; it runs the action once the condition is met.
- Send files such as price lists or catalogs
- Email the visitor
- Show a link to the relevant page
See Every Conversation
Review chat history, visitor location and token usage. Spot frequent questions, objections and unmet needs with ease.
Update Your Content Instantly
Prices or campaigns changed? Edit the content or reprocess your files, and your bot starts answering with the new information right away.
Wherever your customers are
One bot, many channels. Connect your accounts in a few clicks, no code required.
Website
Add a single line of code to your site; WordPress, Webflow, Shopify or custom HTML all work.
WhatsApp Business
Connect with your Facebook account and let your bot answer messages to your WhatsApp Business number 24/7.
Automatically reply to DMs sent to your connected Instagram account.
Facebook Messenger
Pick your Facebook page and reply to Messenger messages automatically.
Facebook & Instagram Comments
Reply to comments on your posts automatically, by DM or right under the post.
Google Business Profile
Reply to Google reviews automatically or with your approval, based on the star rating.
Google Calendar
Reads open slots from your calendar and writes appointments straight into it.
Shopify
Connect your store for product recommendations and order tracking.
MySQL & PostgreSQL
Let your bot answer from up-to-date data (stock, prices, etc.) in the tables you choose.
AI handles the routine. Your team handles what matters.
When a visitor wants to talk to a real person, Chatbu hands the chat to your team with its full history, so your agent never has to ask anything twice.
Round-robin assignment
Chats are shared in turn among team members available for live chat
Full context transfer
The entire chat history goes to the agent
Email and mobile notifications
Your team is alerted instantly and can transfer the chat to a teammate
Work together as a team
Invite your teammates and give each one the role that fits their job.
- Owner, Admin and Agent roles
- Agents only see the chats and leads assigned to them
- Manage live chat and lead notifications per person
Chatbu in your pocket
Follow your conversations and leads from anywhere with the iOS and Android app.
- Instant notifications for new chats, leads and handoff requests
- Join live chats from your phone
- On the App Store and Google Play
Your data stays safe, your processes compliant
Encrypted connections
All app and widget traffic is encrypted with TLS.
Hosted in the EU
Our infrastructure runs in AWS's Frankfurt (EU) region.
GDPR & KVKK
Privacy notice and consent step, data deletion requests and a data processing agreement (DPA).
AI transparency
Visitors clearly see that they are chatting with an AI assistant.
Role-based access
With Owner, Admin and Agent roles, everyone sees only what they need.
Phone verification
Phone numbers for leads and appointments are verified with an SMS or WhatsApp code.
See every feature in action
Start your free trial today, no credit card needed. Your first chatbot can be live in under an hour.
14-day free trial · No credit card required