Features

Everything you need to build a smarter customer experience

From training to deployment, Chatbu gives you every tool to create, customize, and scale AI chatbots that actually convert.

60%Avg. reduction in support tickets
More leads captured vs. forms alone
<1 sAverage bot response time
98%Customer satisfaction score
Training

Train on Any Content

Upload PDFs, Word files, plain text, or paste URLs. Chatbu parses and structures your knowledge base in seconds — keeping answers accurate and on-brand.

  • PDF, DOCX, TXT, CSV uploads
  • Website URL crawling
  • Auto re-sync to stay up to date
  • Exclude irrelevant pages
Train on Any Content
Always On

24/7 Customer Engagement

Respond to every visitor instantly — even at 3 AM. Consistent, accurate answers handled automatically so your team can focus on high-value conversations.

  • Zero response latency
  • Handles 1,000s of chats simultaneously
  • Escalates to human when needed
  • Fully available on weekends and holidays
24/7 Customer Engagement
Branding

Make It Truly Yours

Every pixel of the chat widget is customizable. Match your brand colors, set a custom name, upload your logo, and craft the perfect welcome message.

  • Custom colors & fonts
  • Brand logo & name
  • Tailored welcome messages
  • Remove Chatbu badge (Pro+)
Make It Truly Yours
Insights

See Every Conversation

Browse the full chat history. Spot objections, popular questions, and unmet needs before they become churn.

See Every Conversation
Up To Date

Instant Knowledge Sync

Published a new blog post or updated your pricing page? One click pushes all changes to your chatbot.

Instant Knowledge Sync
Lead Generation

Turn every conversation into a qualified lead

Chatbu detects buying signals in real time and triggers smart capture flows — collecting name, email, and phone without feeling like a form.

  • High-intent signal detection
  • Smart multi-step capture flows
  • Export leads to CSV or CRM
  • Real-time Slack & email alerts

New leads this week

+84

+12% vs last week

Avg. qualification rate

67%

Above industry avg.

High-intent conversations

23

Flagged today
Integrations

Deploy everywhere your customers are

One bot, multiple channels. Connect Chatbu to your existing stack without any code.

WE

Website Embed

Copy-paste a single JS snippet and your chatbot is live on any web page — WordPress, Webflow, Shopify, custom HTML.

MM

Meta Messenger

Connect Facebook and Instagram Messenger. Let Chatbu handle DMs and comments at scale across your social channels.

API

API Access

Build custom integrations using our REST API. Send messages, query the knowledge base, and pull analytics into your own stack.

CRM

CRM & Webhooks

Push lead data directly to your CRM or fire webhooks on key events like lead capture, escalation, or purchase intent.

Live Handoff

AI handles routine. Humans close the deal.

When a conversation needs a human touch, Chatbu hands off seamlessly — passing the full context so your agent never has to ask twice.

Full context handed over

Complete chat history sent to agent

Configurable trigger rules

Escalate on keywords, sentiment, or intent

Email & Slack notifications

Your team is alerted the moment it matters

Security

Built with enterprise-grade security

TLS

End-to-end encryption

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

EU

EU data residency

Data stored in EU-region data centers. Custom regions available on Enterprise.

GDPR

GDPR ready

Data deletion requests, consent controls, and DPA agreements included.

AI

Response guardrails

Built-in safety filters prevent off-topic or harmful responses from ever reaching users.

RBAC

Role-based access

Grant team members view-only, editor, or admin roles with granular permissions.

LOG

Audit logs

Full activity log across your workspace. Know who changed what and when.

See every feature in action

Start your free trial today — no credit card needed. Your first chatbot will be live in under an hour.

Free plan available · No credit card required