Everything you need to know
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Contact SupportChatbu is an AI-powered chatbot platform that lets you create custom chatbots trained on your own data — documents, websites, FAQs — and embed them anywhere on your digital presence in minutes.
Not at all. Chatbu is designed to be no-code friendly. You can set up, train, and deploy a chatbot without writing a single line of code. Simply upload your content, customize the look, and embed the widget.
Chatbu supports multiple languages through its underlying AI models. Your chatbot can understand and respond in the language your users write in, making it ideal for global businesses.
Yes! Our Starter plan is permanently free. It includes 1 chatbot, up to 3 documents, and 5,000 tokens per month — perfect for trying out the platform with no credit card required.
Absolutely. You can upgrade, downgrade, or cancel your subscription at any time from your account settings. Upgrades take effect immediately; downgrades apply at the end of your current billing cycle.
None. The price you see is the price you pay. There are no setup fees, no per-seat charges (on standard plans), and no surprise invoices. Enterprise plans are custom-quoted based on your usage.
You can train your chatbot using PDF documents, Word files, plain text, and website URLs. The Pro and Enterprise plans support larger document libraries and custom data pipelines.
Yes. Chatbu generates a lightweight embed snippet you can paste into any webpage — whether it's built on WordPress, Webflow, Shopify, or hand-coded HTML. It also works as a full-page chat interface.
We currently support integrations with Meta (Facebook / Instagram Messenger), Postgres databases, and more are on the way. Enterprise customers can request custom integrations via our public API.
Yes. On the Pro and Enterprise plans you can fully customize the chatbot widget: change colors, upload your logo, set a custom name, and adjust the welcome message to match your brand perfectly.
All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We never share or sell your data to third parties. Enterprise plans include a dedicated security review and custom data retention policies.
Data is stored on secure cloud infrastructure in EU-based data centers by default. Enterprise customers can request region-specific storage to meet local compliance requirements such as GDPR.
Still have questions?
Our team is available around the clock to help you get the most out of Chatbu.